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Georgetown Parks & Recreation

Program Cancellation and Withdrawal Policy

Department Cancellations:
Recreation programs must meet minimum participant requirements 3 days prior to start date of the course. Courses not meeting minimum requirements will be canceled. Full refunds will be issued for departmental cancellations.

Programs and Classes:
Full refunds will only be given if notice is received 3 or more days prior to the start of program. If notice is received less than 3 days prior to the start of the program, a partial refund may be issued based on any classes attended, plus a 20% withdrawal fee will be held.

Paid Fitness Programs:
Full refunds will only be given if notice is received 3 or more days prior to the start of program. If notice is received less than 3 days prior to the start of the program, a partial refund may be issued based on any classes attended, plus a 20% withdrawal fee will be held. No refunds will be given for missed classes. 

Day Camps/Summer Camps:
Refunds, minus the 20% nonrefundable deposit, will only be given if notice is received 7 or more days prior to the start of camp. No refunds will be given with less than 7 days’ notice. Complete refunds (including deposits) will only be given for departmental cancellations. Because of staffing requirements, fees will not be prorated for partial attendance. Summer camp tuition is based on a full week.

Athletic Programs/Challenge Course Programs/Private Outdoor Adventures:
A 20% nonrefundable reservation deposit is due at the time of booking. The remaining program balance is due 14 days prior to the program start date. If the balance is not paid in full 14 days prior, the program will be canceled, and the 20% reservation deposit will be forfeited. Refunds, minus the 20% nonrefundable reservation deposit, will only be given if notice is received 14 or more days prior to the program start date. No refund will be given with less than 14 days’ notice. For weather-related cancellations, an attempt will be made to reschedule the program. If rescheduling is not an option, a complete refund (including the deposit) will be issued.